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Privacy Policy

Last updated: March 15, 2026

LocalFlow Pro ("we," "us," or "our") operates the website localflowpro.com and provides smart website design, AI automation, and marketing services for home service professionals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form or booking form on our website
  • Subscribe to our email newsletter
  • Book a strategy call or consultation
  • Communicate with us via email, phone, or text message
  • Purchase or subscribe to our services

This information may include your name, email address, phone number, business name, mailing address, and payment information.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Send you marketing communications, including promotional emails, SMS messages, and other notifications (with your consent)
  • Respond to your inquiries and provide customer support
  • Improve our website, products, and services
  • Comply with legal obligations

3. SMS/Text Messaging

By providing your phone number and opting in to our services, you consent to receive SMS/text messages from LocalFlow Pro. These messages may include:

  • Appointment reminders and confirmations
  • Service updates and notifications
  • Promotional offers and marketing messages
  • Follow-up communications related to your inquiry

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at hello@localflowpro.com.

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. SMS consent is not a condition of purchase.

4. Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • GoHighLevel (LeadConnector): CRM, marketing automation, SMS messaging, and communication platform
  • Google Analytics: Website analytics and performance tracking
  • Payment processors: For secure payment processing
  • Email service providers: For newsletter and email communications

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent at any time

To exercise any of these rights, please contact us at hello@localflowpro.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: hello@localflowpro.com
  • Phone: (978) 735-8864
  • Address: 26 August St, South Portland, ME 04106
  • Website: localflowpro.com

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